Customer Care

ORDER PROCESSING & SHIPPING

Please allow up to 3 business days for order processing.

Transit times may vary depending on the destination and region, but are typically between 3–14 business days.

If your location is outside the areas we currently ship to, please contact us at biteonbite.us@gmail.com for further assistance.

 

RETURNS & EXCHANGES

Due to the high cost of international shipping, we do not accept returns or exchanges.

Please make sure to review size and measurements carefully before placing your order.

If you have any questions, feel free to reach out via our chatbox or email.

 

TAX & DUTY

Orders are shipped from our warehouse in China.

International shipments may be subject to customs duties or import taxes depending on the destination country.

All applicable duties and taxes are the responsibility of the customer.